About Telecontact
We are part of a large international outsourcing contact center with subsidiaries in five countries. We have over 20 years of experience in customer service and our own innovations. Develop your business while we talk to your customers by phone, chat and email.

Telecontact KZ: taking care of your clients!

We guarantee the security of confidential information about you and your clients, which is confirmed by an appropriate license.
We use our own professional system of personnel management and other technical and software developments. We provide flexibility and individual approach.
We know how to count your money and we won't spend too much. Maximum quality for the best price - that's our motto!
Vast experience in implementing the most large-scale and complex projects for business giants in Kazakhstan and the world
We are the first IP-based contact center in CIS countries. So we know how to do what others are still learning.
We work according to industry standards: Telecontact KZ is ISO 9001-2016, ISO 18295-1:2017 certified, and we have COPC certified coordinators on staff.
OUR ACHIEVEMENTS
2019
- Best mega sized outsourcing
- Best sales campaign
- Best Incentive Scheme
2018

- Best Recruitment Campaign
2017
- Best Incentive Scheme
World Finals: Ranked #1
EMEA: Ranked #1
2016

- Best Technology Innovation — Internal Solution
- Best Outsourcing Partnership


2014

- Best Technology Innovation — Internal Solution
- Best Contact Center
- Best Outbound Campaign

2013
- Best Technology Innovation — Internal Solution
- Best Contact Center
- Best Contact Center Support Professional — Workforce Planning

2012
- Best Recruitment Campaign
- Best Incentive Scheme
2011
- Best Recruitment Campaign
- Best Contact Center Trainer

Since 2011 at ContactCenterWorld.com
We have offices in 16 cities in five countries - that's 5,500+ workplaces and 7,200+ employees. And we already know how to guarantee that every office runs smoothly.